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Frequently Asked Questions
- Processing Fee -Â None
- Penalty Fee -Â 5% per month of the unpaid amount due
- Late Payment Charge - A fee imposed on the unpaid principal using the contractual interest rate
- Auto-Debit Arrangement (ADA) Return Fee - ₱1,250 for insufficient ADA account
- Installment Processing Fee - 5% of the total remaining balance or ₱300, whichever is higher. For processing of full payment of outstanding balance before end of payment term
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The cash installment loan previously availed must be completed / fully paid or cancelled before applying for a new loan. Resigned employees are not eligible for re-availment.
Yes. There is a corresponding Installment Processing fee amounting to 5% of the total remaining balance or ₱300, whichever is higher.
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Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
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International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.