Simply open a deposit account and a BDO Debit Card will be issued to you. Find out how to open an account here.

The only difference is the brand name. Both are accepted locally, internationally and online. 

Your debit card will be activated on the same day you nominate your PIN.

No, your BDO Debit Card does not require an annual fee.

Yes. You may check the expiry date on the front of your BDO Debit Card.

You can request for card replacement at your branch of account. Your branch of account is the branch where you opened your deposit account linked to your BDO Debit Card.

We suggest that you keep the card as this also serves as your ATM card which allows you to withdraw funds from your account 24/7.

You only have to remember 1 PIN (Personal Identification Number). Your ATM and POS PIN are the same. 

Please do not give any information about your account and Debit Card to anyone. The cashier will let you enter your PIN on the terminal itself or let you sign on a charge slip.

How the transaction is authorized depends on how the terminal is set up. Rest assured that both PIN and signature based transactions are secure.

Since your BDO Debit Card is associated with either Mastercard or Visa, you can pay for your online transactions similar to how you pay using a credit card (in case you have). The merchant/seller may ask for your card number, expiry date and CVC or CVV (Card Validation Code or Card Verification Value). Please only transact with trusted merchants/sellers online. 

Note:  For more details, please visit Security Management.

The CVV or CVC is a 3-digit security code that is required to complete an ecommerce/internet transaction that is carried out using your debit card. This is an additional security layer protecting your card during online transactions.

The CVV or CVC is a 3-digit security code that is required to complete an ecommerce/internet transaction that is carried out using your debit card. This is an additional security layer protecting your card during online transactions.

An OTP is a unique six-digit code sent to your registered mobile number to confirm transactions done online. Most merchants/sellers require you to input an OTP before confirming payment or purchase using your debit card.

For the updated list of transaction limits, please visit Limits & Fees. 

Yes, you may change your limits for cash withdrawal, POS transactions and online transactions. For complete steps on how to change your limits, please visit Security Management.

For the updated list of fees, please visit Limits & Fees. 

By enrolling for a BDO Online Banking account, you can check all your transactions as well as your account balance.

If you are enrolled to BDO Online Banking, you can lock your card to prevent transactions. For complete steps on how to lock your card, please visit Security Management.