Request Money via Contacts
Split Bill
Request Money via QR

Frequently Asked Questions

Customers can only Request Money from other BDO Pay users. 

To Request Money, just follow these simple steps: 

  1. Tap the Request Money icon or through Pay & Request > Request Money
  2. Enter the amount, and choose the contact you want to Request Money from
  3. Review the details and then tap Confirm

No, you cannot cancel a Request Money transaction after it has been made. Please coordinate directly with the BDO Pay user you requested from instead.  

You can Request Money from only one person per transaction, but you can send multiple requests to the same person. You don’t have to wait for a response to your request before making another one.   

If you need to Request Money from more than one person at the same time, use Split Bill instead.   

No. Currently, you can only Request Money from BDO Pay users who are in your phone’s contact list.  

You can Receive Money from any BDO account, except BDO Credit Cards and Cash Cards.  

No, you can only receive money through a BDO Savings, Checking, or Pay Account. If you only have a BDO Credit Card linked to BDO Pay, the Request Money transaction will not push through.  

You can split a bill with at least one other person, and with up to 10 other people. You may or may not choose to include yourself in the split. If the split amount isn’t exact and has a remainder (e.g. PHP 41.6667), the first person listed in the Split Bill will pay at least PHP 0.03 more.   

Yes, it is possible to split a bill with just one other person.  

Each person can send up to PHP 200,000 for a Split Bill transaction.  

You can Split Bill with any BDO Account, except BDO Credit Cards and Cash Cards.  
  

No, you cannot cancel a Split Bill request after it has been made. Please coordinate directly with the other BDO Pay users you split the bill with instead.  

Learn more about other BDO Pay features