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Frequently Asked Questions
Yes. This Virtual Installment Card product is exclusive for BDO Payroll clients only.
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No, it can only be used for Cash Installment availment.
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- Annual Membership Fee – None
- Monthly Effective Interest Rate (MEIR) – 3% Cash Installment transactions*
- Late Payment Charge – ₱850 or unpaid minimum amount due, whichever is lower
- Auto-Debit Arrangement (ADA) Return Fee – ₱1,250 for insufficient ADA account
- Installment Availment Fee – ₱200
- Installment Processing Fee** – 5% of the total remaining balance or P300, whichever is higher
- Minimum Amount Due – This is the sum of the following: Cash Installment Amortization plus any overdue amount
* Finance charge will be imposed at the current rate on the unpaid Cash Installment balance (inclusive of fees) from availment date due until both the Cash Installment balance and its related charges are paid in full.
** For processing of full payment of outstanding Cash Installment balances before end of payment term.
Note: Interest rates are determined by BDO and are subject to change in accordance with prevailing market rates. All fees and charges are subject to change upon notice. BDO reserves the right to re-impose waived fees/charges.
It is mandatory to enroll your BDO Payroll Savings or Checking Account under Auto-Debit Arrangement (ADA). Cash loan payment will be automatically deducted every due date. If you missed payment on your due date, you must fund your BDO Payroll deposit account and payment collection will be made from your account. Please ensure your nominated BDO Payroll deposit account is funded for your installment amortization payment every due date to avoid fees and charges as a result of non-payment.
Your BDO Payroll Deposit Account should have enough balance to cover your monthly amortization amount. If in case your BDO Payroll Deposit Account has insufficient funds, there is a corresponding ADA Return Fee that will be charged to your BDO Payroll Deposit Account. This is indicated in the Terms and Conditions under Virtual Installment Card found in bdo.com.ph/info/cards-and-personal-loans.
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Yes. There is a corresponding Installment Processing fee amounting to 5% of the total remaining balance or ₱300, whichever is higher.
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Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
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International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.