New eSOA Password

Advisory

Effective February 26, 2025, your default password for your BDO Credit Card electronic Statement of Account (eSOA) will be updated using the format below for your own convenience and protection:

FROM: Last 6 digits of your BDO Credit Card

TO: Your date of birth following the format of DDMonYYYY (ex. 01Jan2020)

Never share your password or disclose your credit card information.

Contact us

BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

callcenter@bdo.com.ph

This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.

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