Amex Gold with existing Amex Platinum Credit Card
ADL-With Amex Platinum
This is for American Express® Gold Card with existing American Express® Platinum Credit Card
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Continue using your existing American Express Platinum Credit Card to have access to American Express Cards’ privileges. Click here to stay up to date with the latest benefits of your Card.
Please ensure that your mobile number, email address, and billing address with BDO are updated to receive important advisories about your Card.
Frequently Asked Questions
The BDO-issued American Express Gold Card product will be discontinued. However, you will continue to get access to American Express Cards’ privileges with your existing American Express Platinum Credit Card.
Your American Express Gold Card will automatically be cancelled on May 7, 2024, regardless of Card expiry date, with no replacement card.
Once cancelled, please properly dispose of your Card and any Supplementary Cards by cutting all the Card details (card number, expiry date, 4CSC, and CVV) and chip before disposal.
All payment arrangements enrolled through BDO (e.g. Utility payments via Auto-Charge, Automatic Debit Arrangement (ADA)) and enrolled directly through specific merchants (e.g. Utility Bills, Insurance, Subscriptions, etc.) will automatically be cancelled on May 7, 2024.
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- For payment arrangements enrolled through BDO (e.g. Utility payments via Auto-Charge, Automatic Debit Arrangement (ADA), click here, or call the BDO Contact Center at (+632) 8888-0000.Â
- For payment arrangements enrolled through specific merchants (e.g. Utility Bills, Insurance, Subscriptions, etc.), please re-enroll it with your merchant to avoid any service interruptions.
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Any remaining unbilled installment transactions and any outstanding balance as of May 7, 2024 will continue to be billed to your American Express Gold Card until fully settled. These transactions will no longer earn Membership Rewards® Points. Fees and Charges apply.
No, any remaining outstanding balance under your American Express Gold Card must be settled and cannot be transferred to your American Express Platinum Credit Card or any other card account.
You may redeem your accumulated Membership Rewards® Points under your American Express Gold Card until May 15, 2024. Any unredeemed points after this date will be transferred to your existing American Express Platinum Credit Card.
To redeem your points, go to the Membership Rewards Catalogue, choose your reward and completely fill out and submit the online redemption form. You may also call the BDO Contact Center at (+632) 8888-0000 or visit a BDO branch near you.
Click here to know the difference between your American Express Gold Card and American Express Platinum Credit Card.
Yes, your existing American Express Platinum Credit Card will be automatically enrolled to the Dual Currency feature (PHP and USD) in May 2024, if not yet enrolled, where your overseas purchases will be billed in US Dollar and your local purchases will be billed in Philippine Peso.
ADL-With Amex Plat
Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
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International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.
