Both the Rewards card on BDO Pay and the physical card are cards you can use to make transactions in the program. The difference is that the online card cannot be used for point-of-sale transactions in SM and SM affiliates. Additionally, only Diamond members are automatically issued a physical card. It is only given upon request to Sapphire and Emerald members who were previously issued one, and for a fee. On the other hand, all members are issued a Rewards card via BDO Pay by default.

Upon activation of your Rewards membership, you will receive either an SMS or email from BDO Rewards about the overall program mechanics. For Diamond Rewards members, your respective branch officers will notify you of your welcome kits for branch pick-up.

You can activate your Rewards card in three ways:

A. via BDO Pay
You can activate your card through the BDO Pay app by following these steps:

For existing BDO Pay users
1. Open the BDO Pay app and log in.
2. Upon log in, from the dashboard, select 'More' at the lower right corner of the screen
3. From there, tap on 'Link/Unlink Accounts'.
4. Tick the box for 'BDO Rewards Card'.
5. Go back to the dashboard and swipe right through the cards to show your BDO Rewards card.
6. Once your Rewards card is on screen, tap 'Activate Card'.
7. Your card is now active!

For new BDO Pay users
1. Download the BDO Pay app and log in with your BDO Online account details.
2. On your dashboard, swipe right to see your inactive Rewards card.
3. Tap Activate Card below the Rewards card.
4. Your card is now active!

B. via BDO Contact Center

You may call the hotline to request for card activation.

Hotline: (+632) 8888-0000

Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)

Overseas
Clients based abroad can activate using our International Toll-free Hotline Numbers.
(International Access Code)+800-8-CALLBDO (2255-236)
(See list of IAC here)

C. via Branch of Account
Visit your branch of account to request for card activation.

Yes! Simply download the BDO Pay app and log in to activate and access your BDO Rewards card. Learn more about BDO Pay here.

The Rewards card on BDO Pay does not have an expiry date and will serve as your lifetime Rewards number when you bank with BDO. Terms and Conditions or the Terms and Conditions Governing the Issuance and Use of the BDO Rewards card will still apply.