Announcement | BDO Unibank, Inc.

If you are having problems logging in, please update your password by following these steps using the BDO Online app or BDO Pay app:

If you are new to the BDO Online app:
1. Click on "Need help logging in."
2. Select "I'd like to reset my password."
3. Enter your Username and the last 4 digits of your account.
4. Create your new password.

If you have existing access to the BDO Online app:
1. Click "Log in."
2. Click "Forgot PIN?"
3. Click on "Need help logging in."
4. Select "I'd like to reset my password."
5. Enter your Username and the last 4 digits of your account.
6. Create your new password.

If you are encountering issues with registration or resetting your password in the BDO Online app, please contact the Online Banking Team at (+632) 8888-0000 or send an email to callcenter@bdo.com.ph.

*Password made in the BDO Online app will not reflect in the BDO Online Banking website.

For concerns, you may contact the BDO Securities Hotline at (+632) 8840-7878, Monday to Friday from 8:30AM to 5:00PM, or email us via bdosec-customercare@bdo.com.ph. BDO Securities is a PSE and PDEx Trading Participant, an SCCP and SIPF Member, and is regulated by the CMIC with website www.cmic.com.ph, and the SEC with telephone no. 0916-383-8633 and (+632) 8818-0921 and email address at msrdsubmission@sec.gov.ph.

Financial product/s of BDO Securities are not covered by the Philippine Deposit Insurance Corporation and are not guaranteed by the BDO Unibank, as the case may be.

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Advisory:

Having Trouble Logging In?

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