We're here to help you be smarter than a scammer!
These are the email addresses and sender names we use in our official notifications, advisories, and marketing. Use it to check if an email is real or fake! Report suspicious emails to reportphish@bdo.com.ph​
Always remember:


 |  |  |
SENDER NAMES | EMAIL ADDRESS | PURPOSE |
---|---|---|
BDO | accountreports@bdo.com.ph | Notifications |
BDO | accountreportssg@bdounibank.com.sg | Notifications |
BDO | admin@bdo.com.ph | Notifications |
BDO | autoloan-busdev@bdo.com.ph | Notifications |
BDO | autoloan-noreply@bdo.com.ph | Notifications |
BDO | autoloan-operations@bdo.com.ph | Notifications |
BDO | averonholdings-accounting@bdo.com.ph | Notifications |
BDO | bdo.foundation@bdo.com.ph | Notifications |
BDO | bdocards-noreply@bdo.com.ph | Notifications |
BDO | BDOCheckout-signup-noreply@bdo.com.ph | Notifications |
BDO | bdoesoa-noreply@bdo.com.ph | Notifications |
BDO | bdofoundation-accounting@bdo.com.ph | Notifications |
BDO | bdo-installmentcard@bdo.com.ph | Notifications |
BDO | bdoinsure-comptrollership@bdo.com.ph | Notifications |
BDO | bdoinsure-operations@bdo.com.ph | Notifications |
BDO | bdolife@ops.bdo.com.ph | Notifications |
BDO | bdoloans-noreply@bdo.com.ph | Notifications |
BDO | bdomerchants@bdo.com.ph | Notifications |
BDO | BDONetworkBankOnlineBanking@bdonetworkbank.com.ph | Notifications |
BDO | BDOOnlineBanking-noreply@bdo.com.ph | Notifications |
BDO | bdopay-merchantapplications@bdo.com.ph | Notifications |
BDO | bdoprime@bdo.com.ph | Notifications |
BDO | bdorental-accounting@bdo.com.ph | Notifications |
BDO | bdorewards-operations@bdo.com.ph | Notifications, Advisories |
BDO | bdosec-customercare@bdo.com.ph | Notifications |
BDO | bdosec-sales@bdo.com.ph | Notifications |
BDO | bdosecurities@bdo.com.ph | Notifications |
BDO | bdosoa-noreply@bdo.com.ph | Notifications |
BDO | bdostrategicholdings-accounting@bdo.com.ph | Notifications |
BDO | bdotigfinancial-reports-operations@bdo.com.ph | Notifications |
BDO | billspayment-requestform@bdo.com.ph | Notifications |
BDO | bir-registration@bdonetworkbank.com.ph | Notifications |
BDO | card-application@bdo.com.ph | Notifications |
BDO | cards-news@bdo.com.ph | Notifications |
BDO | cards-restructuring@bdo.com.ph | Notifications |
BDO | cashagad-enrollment@bdo.com.ph | Notifications |
BDO | cashagad-helpdesk@bdo.com.ph | Notifications |
BDO | cashagad-implementation@bdo.com.ph | Notifications |
BDO | cashagad-marketing@bdo.com.ph | Notifications |
BDO | cashmgtservices-businessonline@bdo.com.ph | Notifications |
BDO | ccu_postapp@bdo.com.ph | Notifications |
BDO | ccu_preapp@bdo.com.ph | Notifications |
BDO | chinadesk@bdo.com.ph | Notifications |
BDO | client-suitability-assessment@bdo.com.ph | Notifications |
BDO | cms-sme@bdo.com.ph | Notifications |
BDO | cms-sme-implementation@bdo.com.ph | Notifications |
BDO | collections-prerecoveryunit@bdo.com.ph | Notifications |
BDO | collections-quality@bdo.com.ph | Notifications |
BDO | collections-tqi@bdo.com.ph | Notifications |
BDO | compliance-japan@bdo.com.ph | Notifications |
BDO | creditcard_activation@bdo.com.ph | Notifications |
BDO | creditcardactivation@bdo.com.ph | Notifications |
BDO | creditcard-application@bdo.com.ph | Notifications |
BDO | creditcard-documents@bdo.com.ph | Notifications |
BDO | creditcard-requirements@bdo.com.ph | Notifications |
BDO | creditcardservicedesk@bdo.com.ph | Notifications |
BDO | credit-cards-fulfillment-unit@bdo.com.ph | Notifications |
BDO | customercare.docs@bdo.com.ph | Notifications |
BDO | customerfeedback@bdo.com.ph | Notifications |
BDO | customerservice_bnb@bdonetworkbank.com.ph | Notifications |
BDO | data_protection_officer_bdocapital@bdo.com.ph | Notifications |
BDO | dataprotectionoffice-bdofinance@bdo.com.ph | Notifications |
BDO | debitcard-servicedesk@bdo.com.ph | Notifications |
BDO | digitalbanking-servicedesk@bdo.com.ph | Notifications |
BDO | ereceipt-noreply@bdolife.com.ph | Notifications |
BDO | fraud-cases-management@bdo.com.ph | Notifications |
BDO | fraud-investigations@bdo.com.ph | Notifications |
BDO | help-bdofinance@bdo.com.ph | Notifications |
BDO | help-Japanese@bdo.com.ph | Notifications |
BDO | homeloan@bdo.com.ph | Notifications |
BDO | HomeLoans_docs@bdo.com.ph | Notifications |
BDO | homeloan-noreply@bdo.com.ph | Notifications |
BDO | homeloan-update@bdo.com.ph | Notifications |
BDO | Home-Wholesale-Collections@bdo.com.ph | Notifications |
BDO | info-japanese@bdo.com.ph | Notifications |
BDO | installmentcard@bdo.com.ph | Notifications |
BDO | IT-governance@bdo.com.ph | Notifications |
BDO | ivoryhomes-accounting@bdo.com.ph | Notifications |
BDO | koreadeskhelpdesk@bdo.com.ph | Notifications |
BDO | loans-news@bdo.com.ph | Notifications |
BDO | loans-noreply@bdo.com.ph | Notifications |
BDO | merchant-application@bdo.com.ph | Notifications |
BDO | merchant-documentation@bdo.com.ph | Notifications |
BDO | merchant-signup@bdo.com.ph | Notifications |
BDO | nashvilleholdings-accounting@bdo.com.ph | Notifications |
BDO | online-accountapplication@bdo.com.ph | Notifications |
BDO | online-application@bdo.com.ph | Notifications |
BDO | online-banking@bdo.com.ph | Notifications |
BDO | onlinebanking@bdonetworkbank.com.ph | Notifications |
BDO | online-branch-mmeast@bdo.com.ph​ | Notifications |
BDO | online-branch-mmnorth@bdo.com.ph​ | Notifications |
BDO | online-branch-mmsouth@bdo.com.ph​ | Notifications |
BDO | online-branch-mmwest@bdo.com.ph | Notifications |
BDO | online-branch-nluzon@bdo.com.ph | Notifications |
BDO | online-branch-sluzon@bdo.com.ph​ | Notifications |
BDO | online-branch-vizmin@bdo.com.ph​ | Notifications |
BDO | online-merchant-support@bdo.com.ph | Notifications |
BDO | onlinecreditcard-application@bdo.com.ph | Notifications |
BDO | operations@bdounibank.com.sg | Notifications |
BDO | pera@bdo.com.ph | Notifications |
BDO | product-application@bdo.com.ph | Notifications |
BDO | projectalpheus@bdo.com.ph | Notifications |
BDO | projectbillions@bdo.com.ph | Notifications |
BDO | psmd-payments-services@bdo.com.ph | Notifications |
BDO | psmd-payments-telco@bdo.com.ph | Notifications |
BDO | salaryloans@bdonetworkbank.com.ph | Notifications |
BDO | salaryloans-collections@bdonetworkbank.com.ph | Notifications |
BDO | salaryloansprocessing-cebu@bdonetworkbank.com.ph | Notifications |
BDO | securitiesoperations@bdo.com.ph | Notifications |
BDO | submitdocs@bdo.com.ph | Notifications |
BDO | supplementary-application@bdo.com.ph | Notifications |
BDO | supplementary-apply@bdo.com.ph | Notifications |
BDO | survey.customerservice@bdonetworkbank.com.ph | Notifications |
BDO | bdo-onlineaccountofficer@bdo.com.ph | Additional Document Request |
BDO | bdopremiumservices@bdo.com.ph | Notifications |
 |  |  |
BDO Alert | advisory-noreply@bdo.com.ph | Fraud Advisories |
BDO Alert | cashagad-marketing@bdo.com.ph | Fraud Advisories |
BDO Alert | cashmgtservices-businessonline@bdo.com.ph | Fraud Advisories |
BDO Alert | chinadesk@bdo.com.ph | Fraud Advisories |
BDO Alert | credit-fraud-detections@bdo.com.ph | Fraud Advisories |
BDO Alert | debit-fraud-detections@bdo.com.ph | Fraud Advisories |
BDO Alert | digital-fraud-detections@bdo.com.ph | Fraud Advisories |
BDO Alert | help-Japanese@bdo.com.ph | Fraud Advisories |
BDO Alert | koreadeskhelpdesk@bdo.com.ph | Fraud Advisories |
BDO Alert | online-banking@bdo.com.ph | Fraud Advisories |
 |  |  |
BDO Deals | bdorewards-operations@bdo.com.ph | Promos |
BDO Deals | cashmgtservices-businessonline@bdo.com.ph | Promos |
BDO Deals | bdocards-noreply@bdo.com.ph | Promos |
BDO Deals | cards-deals@bdo.com.ph | Promos |
BDO Deals | loans-news@bdo.com.ph | Promos |
BDO Deals | online-banking@bdo.com.ph | Promos |
 |  |  |
BDO OTP | cashmgtservices-businessonline@bdo.com.ph | One-Time PIN |
 |  |  |
BDO Life | bdolifeonline-noreply@bdolife.com.ph | Notifications |
BDO Pay | bdopay-noreply@bdo.com.ph | Notifications |
reportphish@bdo.com.ph | reportphish@bdo.com.ph | Phishing Reports |
BDO Cash Management Services | smecashmanagement-businesssolutions@bdo.com.ph | Notifications |
 |  |  |
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Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
Â
International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.