2019 June – BDO Unibank, Inc. was conferred with the Best Retail Social Media Banking Experience Award during the Asset Triple A Digital Awards 2018.
This is the 4th straight year that the country’s largest bank* has been recognized for its excellence in “innovating and developing a unique digital experience for customers” by The Asset, a leading Hong Kong-based financial publication.
For the 4th consecutive time, BDO was awarded with the Best Retail Social Media Banking Experience Award during the Asset Triple A Digital Awards 2018. The Bank encourages clients to reach them online through the BDO Customer Care Facebook page for their concerns.
Since its launch in 2014, the BDO Unibank Facebook page has served as a valuable touchpoint between the Bank and its millions of clients, both here and broad. Besides posting about special promos, career opportunity events, and company updates, BDO uses this public platform to continuously educate Filipinos about the importance of saving and investing, and raise awareness against fraudulent activities done on bank accounts.
With over 3.5 million followers and counting, the BDO social media page is the most followed Facebook page by any bank in the Philippines.
BDO also has a page for overseas Filipinos and their respective beneficiaries (BDO Kabayan) and a new one to address its clients’ inquiries. Launched at the start of the year, the BDO Customer Care page complements the Bank’s call center and leverages on Facebook’s interactive format to communicate with its clients and handle their concerns directly and in real-time. The Bank encourages its clients to connect with them online through the BDO Customer Care Facebook page.
The Asset also bestowed BDO with the Best Service Provider-Trade Finance Award during the The Asset Triple A Treasury, Trade, Supply Chain, and Risk Management Awards 2019, which recognize companies for their industry excellence and initiatives in corporate treasury management, trade finance, supply chain and/or risk management.
Over the years, BDO has made significant investments in technology, processing capabilities, and people to ensure that its trade solutions are tailor fit to its clients’ requirements. It has been instrumental in supporting government projects through project financing of big-ticket infrastructure and energy projects. One of the Bank’s advantages is its ability to offer competitive pricing because of its access to low-cost funding as well as preferential arrangements from its network of correspondent bank relationships.
The Asset has been recognizing financial institutions and technology firms across Asia-Pacific and Middle East regions for their excellence and innovation for nearly 20 years now. Winners of the Asset Triple A Awards have gone through a stringest methodology combined with a rigorous approach. They are adjudicated by The Asset’s board of editors who have several decades’ worth of experience in evaluating industry awards.
*As of December 31, 2018, BDO Unibank Inc. ranks as the country’s largest bank in terms of total assets, loans, deposits, and trust funds under management based on published statements of condition.
