Benefits & privileges
Convenient Access to Reports
Access Merchant Reports easily including Merchant Statement of Account, Credit Notice, Prooflists, and Settlement Reports.
Convenient Processing
Quickly and easily print reports for more convenient reconciliation processing.
Flexible Generated Reports
Flexibile to store and generate reports in various formats.
Frequently Asked Questions
This facility is a secured web-based system where you can view current and historical peso or dollar credit card transactions of your company online anywhere!
- Statement of Account Â
- Prooflists
- Credit NoticeÂ
- Settlement Reports
Enrollment is a breeze! Your Company's Authorized Merchant Representative may register as many User Profiles / Authorized Users as needed.
Accomplish the Merchant Online Reporting System (MORS) Form. Terms and Conditions and email to merchantsvcs@bdo.com.ph or submit to your BDO Account Officer.
Your unique user ID and initial default password shall be sent to the email address indicated in the form. Change your password upon initial log in to ensure security of your MORS access.
Please call our BDO Merchant Services Hotline at (02) 8702-6900 for PLD or (02) 7909-6900 for Globe. A Service Representative will assist you.
- View all Reports - By ticking on this option and providing report date in the required format, user may view all Merchant ID/s attached to User Profile with available reports.
- Merchant ID – By providing a specific Merchant ID attached to User Profile and report date in required format, user may view reports available for selected MID/s at given report date.
- Statement of Account
Twelve (12) calendar months.
- Credit Notice Reports
Twelve (12) calendar months.
- Prooflists
Six (6) calendar months.
- Settlement Reports
Six (6) calendar months.
Credit Card Transaction Reports are updated daily.
Merchant Services
Metro Manila: PLDT (02) 8702-6900
Metro Manila: Globe (02) 7909-6900
merchantsvcs@bdo.com.ph
Domestic Toll-Free: PLDT 1-800-10-702-6900
Domestic Toll-Free: Globe 1-800-8-9096900
Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
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International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.
