FAQ | BDO Unibank, Inc.

PERSONAL BUSINESS

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In sending or receiving funds, if the account number entered is valid but belongs to a different/wrong recipient, how can the funds be recovered?

How do I reset my password in BDO Business Online Banking?

What is a Shared Credit Card Limit?

Can I enroll additional accounts using my MB App?

Where do I go to download the BDO MB App?

What should I do if I forget my username and password?

How do I register my existing BDO Online Banking username to the BDO Digital Banking app?

Where do I go to download the BDO MB App?

Why does it keep asking me for an OTP whenever I log in?

Why am I not getting an OTP anymore after I register my device?