FAQ | BDO Unibank, Inc.

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How do I update my e-mail address and mobile number?

Information Security Reminder

CREDIT CARD 101 ADVISORY

What do I need to know regarding my Statement of Account (SOA)?

How can I access the BDO Merchant Online?

How can I access BDO Biz Card Online?

Do I have to allow the use of Java and JavaScript in my browser?

What should I do in case I forgot my BDO Phone Banking Telephone TPIN?

What should I do in case I suspect a Telephone PIN (TPIN) breach or unauthorized transactions on my accounts?

What precautions should I take to ensure the confidentiality of my accounts and personal information when using BDO Phone Banking?