Release of Collateral

Set an appointment to claim your collateral documents. (Only for fully paid loan clients who were notified of the release of collateral document/s). 

Note: Choose your preferred date and time from 9:00 a.m. to 3:00 p.m. on banking days. No walk-ins allowed.

Prepare all requirements for the release of collateral. Click to see complete requirements.

Kindly expect an SMS confirmation of your appointment with a BDO email address where you should send a copy of one (1) valid government-issued ID (with 3 specimen signatures) of the Claimant/s (Borrower/s / Registered Owner/s and/or Authorized Representative) for advance validation. Original copies to be presented upon claiming of the collateral documents.

Please bring your Covid-19 Vaccination Card. If unvaccinated, present a Negative Antigen Result taken within 30 days prior to appointment date.