2. Download the latest version from Google Play Store, App Store, or Huawei AppGallery
3. Enter your mobile number, log in to your account with your Online Banking username and password, then enter the One-Time PIN (OTP) you'll receive via text message
Having trouble logging in to your app? Reset your password on the new BDO Online app
1. Download the new BDO Online app from Google Play Store or App Store
2. Reset your password. Open the app, then tap Need help? > I forgot my password
3. Enter the required information* and enter your new password
The password you set on the new BDO Online app will not automatically reflect on the other Online Banking channels. To manually update it on the existing Digital Banking app and website:
3. Enter the required information* and enter the password you used on the BDO Online app
*For Savings and Checking account, use the last 4 digits of your account number instead of your Debit card number. You’ll find the last 4 digits of your account(s) on the existing BDO Digital Banking app.
For more information on this update and the BDO Pay app, please visit our FAQs.
