Loan Services Advisory

In light of the Enhanced Community Quarantine (ECQ) in NCR and our skeletal work force, we are providing ways for you to check the status of your BDO Loan via the BDO Website. Please follow the steps below. Thank you for understanding, and as always, stay safe.

 

1 FOR CUSTOMERS WITH BDO ACCOUNTS

Check your Auto, Home or SME Loan Account via BDO Online Banking with these easy steps:

1)    Login to your BDO Online Banking account
2)    From the left menu bar, click on Enrollment > Own Account > Enroll
3)    Fill out the form with your loan account details, then click Submit
4)    Once you’ve enrolled your loan account/s, you’ll be able to see them under My Account Details

 

2 FOR CUSTOMERS WITHOUT BDO ACCOUNTS

Don’t have a BDO Account? You can still check your Auto, Home or SME Loan Account with our Quick Loan Inquiry function:

1)    Go to the BDO Website
2)    From the left menu bar, click on Loans > Quick Inquiry
3)    Fill out the form with your loan account details and some additional personal details to verify your identity
4)    You will be sent a One-Time Password (OTP) over your registered mobile number.
5)    Enter the OTP and you will be able to view your loan details

 

3 FOR CUSTOMERS WHO WANT MORE INFORMATION AND NEED TO UPDATE/CHANGE  DETAILS FOR THEIR BDO LOANS:

Get more details on your BDO Loan online, update your information, request for documents, get payment details or even release collateral of your Auto, Home or SME Loan Account with a few easy steps

1)    Go to the BDO Website
2)    From the left menu bar, click on Loans > Loan Services
3)    Choose your loan service option