Unlock your shop’s full potential with BDO Pay!

Zero service fees

No daily or monthly limits

Free QR tent card

Going cashless is easy with BDO Pay. Start accepting payments online and send them straight to your BDO Account.

Sign up for BDO Pay

Generate your QR Code on the BDO Pay app

Submit your QR Code

The BDO Pay app

What is the BDO Pay app?

Unlike other e-wallets, BDO Pay is linked to your BDO savings account or credit card, making payments more straightforward and easier!

How do I sign up for the BDO Pay app?

You’ll first need a BDO Account or Credit Card, and you’ll need to have a BDO Online Banking account.

If you do not have a BDO Account or Credit Card yet, you can get a BDO Pay Account:

Download the BDO Pay app from Google Play Store, App Store, or Huawei AppGallery
Open the BDO Pay app and choose I want to open a BDO Pay Account
Tap Apply Now and fill out the application form.
Once your application has been approved, open the app again and choose I have a BDO Online Banking Account.
Sign up with your Online Banking account username and password, and go through the set-up steps.

If you already have Online Banking, follow these steps to sign up:

Download BDO Pay app from Google Play Store, App Store, or Huawei AppGallery.
Open BDO Pay and sign up with your BDO Online Banking username and password.
Choose which BDO accounts you want to link to the BDO Pay app, then choose your default account.
Enter a 6-digit PIN or use your device biometrics to log in and confirm transactions.
Log in and start using the BDO Pay app!

If you are an existing BDO customer without Online Banking, follow these steps to sign up:

Sign up for Online Banking by visiting online.bdo.com.ph > Not yet enrolled? Enroll Now!
After 48 hours, download the BDO Pay app and sign up with your Online Banking username and password.
Choose which BDO accounts and credit cards you want to link to the BDO Pay app, then choose your default account.
Enter a 6-digit PIN or use your device biometrics to log in and confirm transactions.
Log in and start using the BDO Pay app!

BDO Pay Tent Card

What are the benefits of getting a BDO Pay tent card?

The BDO Pay tent card makes it easy for you to receive cashless payments from your customers. With it, your customers will be able to easily scan your shop’s QR to make a payment using their mobile phone!

What are the service fees for using the BDO Pay tent card?

Getting the BDO Pay QR tent card is completely free of charge.

How much do I have to pay for a BDO Pay tent card?

As long as you submit your details and QR code on or before August 31, 2023, your tent card is completely free.

Fill out this form and submit your QR code here

How long will it take for my tent card to be available?

Your printed QR tent card will be ready in 5-10 business days after you submit the application form. We’ll deliver it to the address you submit through this form

How do I get my tent card?

We’ll deliver it to the address you submit through this form

What information do I need to submit to get a tent card?

You’ll just need to provide the following:

Name
Contact Details
Business information
Your BDO Pay QR (which you can generate through the BDO Pay app for FREE)

Will my business appear on the BDO Pay merchant directory?

Right now, only customers who use their BDO Savings Account, BDO Checking Account, or BDO Pay Account as their source account will be able to scan your BDO Pay QR. This won’t work for customers who have only their BDO Credit Card linked to their app.

We’re working on making it possible for all customers (even those with other mobile wallets) to pay via BDO Pay QR.

Creating and using your BDO Pay QR

How do I generate a BDO Pay QR for my business?
There are two kinds of BDO Pay QRs you can generate: With Amount and Without Amount.
With Amount If your products or service have the same, fixed price; a QR With Amount would be best. To generate this kind of QR, follow these steps: Open the app and at the bottom of your home screen, tap Request > Request via QR To generate a QR with a fixed amount, select With Amount Enter the amount that will automatically appear once your QR is scanned Enter the Account Nickname* Select which linked account you want your payments to go to, and then tap Generate QR Save the QR image to your phone	Without Amount If your customers need to pay you different amounts, generate a QR Without Amount. Here’s how: Open the app and at the bottom of your home screen, tap Request > Request via QR To generate a QR with a fixed amount, select Without Amount Enter the Account Nickname* Select which linked account you want your payments to go to, and then tap Generate QR Save your QR image to your phone *The Account Nickname you enter will be the name that appears on your tent card

How do I get paid via the BDO Pay QR?

To start accepting payments through your BDO Pay QR, follow these steps:

Once you receive your BDO Pay QR tent card, display it where your customers can easily see it
When your customer has to pay, all they need to do is open their BDO Pay app and scan your QR. Once scanned, their app will automatically lead to the Send Money screen.
Your customer enters the amount to pay (if needed) and which account to pay from, and taps Send

Once they tap Send, the money goes straight to the BDO account you linked to the QR.

Will my customers’ payments reflect in my account in real-time?

Yes, you will be able to see the payment in your account in real-time.

In case my customer is unable to scan my QR tent card, what should I do?

Make sure your QR is placed in a well-lit area where it can be clearly read by their QR scanner
If this still doesn’t work, customers can simply opt to pay via contact by sending to your registered mobile number.

My customer received a failed transaction notification. Should we try again?

First, check to see if you or your customer has received a transaction confirmation email, and if your account balances have changed. If you didn’t receive any transaction confirmation email, and the balances remain the same, try again.

The customer can’t seem to Send Money successfully. What can we do?

Possible reason	What to do
Your customer is using their BDO Credit Card as a source account	Ask them to select their BDO Savings or Checking Account as their source account
There is not enough money in the customer’s source account	Ask them to select a source account that has enough credit
Your customer has already reached their Send Money limit for the day	Ask them to choose another payment method
You are using a BDO Pay Account and have reached your account limit for the day

How do I check if the payment went through?

No, but you’ll be notified through push notification and email. You can also check by tapping the notification bell in the upper right corner of the BDO Pay home screen, or by viewing your transaction history.

You can easily view your transactions in-app by going to the home screen, then tapping the card of the account linked to your QR code.

How do I get a copy of my transaction history?

To get a copy of your transaction history, follow these steps:

Open your BDO Pay app and tap the card of the account linked to your QR code
On the transaction history screen, tap the three dots in the upper right corner
Tap Download Transactions List, then select where you’d like to send a PDF copy of your transaction history.

Will my customers be receiving an SMS notification for the QR payment?

No, but they’ll see a ‘success’ screen if the transaction went through. They will receive an email confirmation, and can view their transaction history.

Can my customers cancel a transaction?

No, but if you’re nice, just send the money back!

What if I want to change the QR code on my tent card?

We’re allocating only one tent card per business owner. If you want to change your tent card’s QR code, you can generate a new one through the app, print it, and stick it onto the tent card we’ve provided.

The recommended print size is 2.5 x 2.5 inches.

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