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CASH CARD FAQs

CASH CARDS

What is the BDO Cash Card?
What are the types of BDO Cash Card?
What are the uses of BDO Cash Card?
How do you reload a BDO Cash Card?
What is the maximum balance limit for each BDO Cash Card type?
What are the minimum and maximum reloading amounts for BDO Cash Card?
How many banking days will it take before I could get my BDO Cash Card?
How does a BDO Cash Card earn interest?
When is a Cash Card considered dormant?
How is a dormant card re-activated?
How are lost / damaged / stolen cards handled?
Can a BDO Cash Card be used in MOTO or Mail Order Telephone Order transactions?
What is the number to call in case of problems / complaints?

Php 100 Thousand Monthly Combined Load Limit

Where can I call to find out my current monthly combined load limit?
Can I request BDO to turn off the combined monthly load limit on my BDO Cash Card?
Can I request a temporary increase in my monthly combined load limit?
What happens if credit transaction exceeds the Php100 thousand monthly combined load limit? Will I be allowed partial loading in case of available monthly load credits?
Will the Php100 Thousand Combined monthly load limit apply to all cash cards issued to a customer?
Will all the BDO Cash card products be covered by the monthly combined load limit?
What are the covered transactions and channels of this provision for the BDO Cash card?
What BDO product/s are affected by this provision?
What is the purpose of the BSP Circular 649, Section 4 Item A?
When did the BSP Circular 649 take effect in the Philippines?
What is BSP Circular 649, Section 4 Item A?
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