Don’t click links from random emails and text messages.

Only use official BDO apps or go to bdo.com.ph. Create a strong password for online banking and change it frequently.

Never share your ATM or credit card to others. Never disclose your username, password, One Time PIN (OTP), or any other details like number, expiry, and CVV or 4CSC.

Don’t use public or other devices for online banking. Don’t let others use your phone linked to banking apps. Do not entertain assistance when using the ATM.

For concerns, contact us through any of the channels on the BDO Consumer Assistance page.